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Amex Data Breach: What & How It Happened?

Amex Data Breach: What & How It Happened?

Twingate Data Breach

Jun 12, 2024

In March 2024, American Express experienced an issue involving a third-party merchant processor. Unauthorized entities accessed certain customer information. American Express stated that their systems remained secure, and they were monitoring accounts for any unusual activity. Customers were advised to review their accounts and keep their contact information current.

How many accounts were compromised?

The data breach impacted over 50,000 customers.

What data was leaked?

The data exposed in the breach included American Express card account numbers, card expiration dates, and customer names.

How was Amex hacked?

Attackers breached American Express card data through a third-party merchant processor, exposing account numbers, expiration dates, and customer names. The specific methods used by the hackers remain unclear.

Amex's solution

In response to the hack, American Express took several measures to secure its customers' information and prevent future incidents. They actively monitored potentially impacted accounts for fraud, notified affected customers and regulators, and assured customers that they were not liable for fraudulent charges. American Express also advised customers to review their accounts for suspicious activity, enable notifications on their mobile app, change their account passwords, and request new credit card numbers if necessary. While specific cybersecurity experts involved in the investigation were not mentioned, the company emphasized that their internal systems were not compromised during the breach.

How do I know if I was affected?

American Express notified customers believed to be affected by the breach. If you're an American Express customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all online accounts, especially those associated with your American Express card. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your American Express account and other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Regularly review your American Express account and other financial accounts for suspicious activity and report any unauthorized charges immediately.

For more specific help and instructions, please contact American Express support directly.

Where can I go to learn more?

If you want to find more information on the American Express data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

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Amex Data Breach: What & How It Happened?

Amex Data Breach: What & How It Happened?

Twingate Data Breach

Jun 12, 2024

In March 2024, American Express experienced an issue involving a third-party merchant processor. Unauthorized entities accessed certain customer information. American Express stated that their systems remained secure, and they were monitoring accounts for any unusual activity. Customers were advised to review their accounts and keep their contact information current.

How many accounts were compromised?

The data breach impacted over 50,000 customers.

What data was leaked?

The data exposed in the breach included American Express card account numbers, card expiration dates, and customer names.

How was Amex hacked?

Attackers breached American Express card data through a third-party merchant processor, exposing account numbers, expiration dates, and customer names. The specific methods used by the hackers remain unclear.

Amex's solution

In response to the hack, American Express took several measures to secure its customers' information and prevent future incidents. They actively monitored potentially impacted accounts for fraud, notified affected customers and regulators, and assured customers that they were not liable for fraudulent charges. American Express also advised customers to review their accounts for suspicious activity, enable notifications on their mobile app, change their account passwords, and request new credit card numbers if necessary. While specific cybersecurity experts involved in the investigation were not mentioned, the company emphasized that their internal systems were not compromised during the breach.

How do I know if I was affected?

American Express notified customers believed to be affected by the breach. If you're an American Express customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all online accounts, especially those associated with your American Express card. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your American Express account and other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Regularly review your American Express account and other financial accounts for suspicious activity and report any unauthorized charges immediately.

For more specific help and instructions, please contact American Express support directly.

Where can I go to learn more?

If you want to find more information on the American Express data breach, check out the following news articles:

Rapidly implement a modern Zero Trust network that is more secure and maintainable than VPNs.

Amex Data Breach: What & How It Happened?

Twingate Data Breach

Jun 12, 2024

In March 2024, American Express experienced an issue involving a third-party merchant processor. Unauthorized entities accessed certain customer information. American Express stated that their systems remained secure, and they were monitoring accounts for any unusual activity. Customers were advised to review their accounts and keep their contact information current.

How many accounts were compromised?

The data breach impacted over 50,000 customers.

What data was leaked?

The data exposed in the breach included American Express card account numbers, card expiration dates, and customer names.

How was Amex hacked?

Attackers breached American Express card data through a third-party merchant processor, exposing account numbers, expiration dates, and customer names. The specific methods used by the hackers remain unclear.

Amex's solution

In response to the hack, American Express took several measures to secure its customers' information and prevent future incidents. They actively monitored potentially impacted accounts for fraud, notified affected customers and regulators, and assured customers that they were not liable for fraudulent charges. American Express also advised customers to review their accounts for suspicious activity, enable notifications on their mobile app, change their account passwords, and request new credit card numbers if necessary. While specific cybersecurity experts involved in the investigation were not mentioned, the company emphasized that their internal systems were not compromised during the breach.

How do I know if I was affected?

American Express notified customers believed to be affected by the breach. If you're an American Express customer and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

  • Change Your Passwords: Immediately update your passwords for all online accounts, especially those associated with your American Express card. Make sure the new passwords are strong and unique, not previously used on any other platform.

  • Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

  • Enable Two-Factor Authentication (2FA): Activate 2FA on your American Express account and other important online accounts to significantly reduce the risk of unauthorized access.

  • Monitor Your Accounts: Regularly review your American Express account and other financial accounts for suspicious activity and report any unauthorized charges immediately.

For more specific help and instructions, please contact American Express support directly.

Where can I go to learn more?

If you want to find more information on the American Express data breach, check out the following news articles: